FAQ's

WHERE ARE YOU LOCATED?

WE ARE LOCATED IN BARRIE ONTARIO CANADA. THIS IS OUR ONLY LOCATION

WHO IS THE SHIPPING PROVIDER?

ALL ORDERS ARE SHIPPED WITH CANADA POST.
*IN THE EVENT THERE ARE SERVICE ALERTS WITH CANADA POST WE WILL SOMETIMES SUB WITH UPS, USPS, UNIUNI AND FLEET OPTICS
TO ENSURE THERE ARE NO DELAYS IN YOU RECEIVING YOUR ORDER. YOU WILL NEVER PAY MORE FOR SHIPPING IN THESE INSTANCES.

WHEN WILL MY ORDER SHIP?

ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 1-3 BUSINESS DAYS, MOST ORDERS SHIP SAME DAY (*AFTER PAYMENTS HAVE BEEN PROCESSED)

HOW CAN I PAY FOR MY ORDER?

WE OFFER SECURE PAYMENTS THROUGH STRIPE AND PAYPAL. IF YOU ARE LOCAL AND IN THE BARRIE AREA WE ARE ALSO HAPPY TO ACCEPT INTERAC ETRANSFER AS PAYMENT.

HOW LONG DOES SHIPPING TAKE?

WE ARE LOCATED IN BARRIE ONTARIO CANADA, SHIPPING WILL VARY BASED ON YOUR LOCATION AND DISTANCE FROM US. IF YOU SUBMIT A QUESTION THORUGH OUR "CONTACT US" PAGE WE ARE HAPPY TO PROVIDE A MORE DETAILED TIME FRAME FOR DELIVERY.
NOTE THAT FREE SHIPPING THROUGH STAMP MAIL OFFERS NO TRACKING OR TIME GUARANTEES BUT ITEMS THAT  OFFER ONLY FREE SHIPPING CAN ALSO BE SENT WITH PAID TRACKED MAIL.

AVERAGE DELIVERY TIMES:
WITHIN CANADA 1-4 BUSINESS DAYS
WITHIN USA 6-12 BUSINESS DAYS 
INTERNATIONAL 15-21 BUSINESS DAYS

DO YOU OFFER LOCAL DELIVERY?

YES WE DO OFFER LOCAL DELIVERY ON SELECT DATES IN BARRIE ONTARIO CANADA ( AND SELECT SURROUNDING AREAS ), PLEASE USE THE "CONTACT US" PAGE TO INQUIRE ABOUT LOCAL DELIVERY

DO YOU OFFER CURBSIDE PICKUP?

YES WE DO OFFER CURBSIDE PICKUP ON ALL PREPAID. ORDERS. CURBSIDE PICKUPS MUST BE SCHEDULED TO AVOID CONFLICTS. PLEASE BE ON TIME FOR PICKUPS TO RESPECT THE TIME OF OTHERS WHO ARE ALSO PICKING UP.